PRIVACY POLICY
Last updated: September 24, 2026
REKUVE (“we”, “us”, or “our”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit https://rekuve.com or use our services.
Legal business name: [LEGAL BUSINESS NAME]
Email: hello@rekuve.com
Website: https://rekuve.com
Depending on how you interact with REKUVE, we may collect:
Name and contact information
Email address and telephone number
Business and company information
Information submitted through forms or other communications
Information relating to missed calls, SMS conversations, leads, appointments, and customer interactions processed through our services
Technical information such as IP address, browser type, device information, and website usage information
Information provided by our business customers in connection with their use of REKUVE
We do not intentionally collect sensitive personal data unless it is necessary for the services requested by a business customer and there is an appropriate legal basis for doing so.
We may use personal data to:
Provide, operate, and maintain our services
Process and recover leads from missed calls
Send automated SMS communications on behalf of our business customers
Assist with lead qualification and appointment booking
Communicate with customers and prospects
Provide customer support
Improve and maintain our services
Monitor security, prevent fraud, and troubleshoot technical issues
Comply with legal and regulatory obligations
Where applicable under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:
Performance of a contract
Legitimate interests
Consent
Compliance with a legal obligation
Where REKUVE processes personal data on behalf of a business customer, the business customer will generally act as the data controller and REKUVE will generally act as a data processor.
Business customers are responsible for determining the appropriate legal basis for their processing activities and for providing any required notices or obtaining any required consents.
Our services may use artificial intelligence and automated systems to assist with customer communications, lead qualification, responses, and appointment booking.
Where required by applicable law, users may be informed that they are communicating with an AI-powered system.
AI-generated responses may not always be accurate or complete. Users may request or be directed to human assistance where appropriate.
REKUVE does not use AI systems to provide medical, legal, financial, or other professional advice.
Our services may process telephone numbers, call-related information, SMS messages, and related communication data when providing missed-call recovery services.
For businesses using our services, this information may be processed on behalf of the business customer.
Business customers are responsible for ensuring that their use of SMS, telephone communications, automated messaging, and related personal data complies with applicable laws and regulations, including any applicable consent and communication requirements.
6. Data Sharing and Service Providers
We may share or provide access to personal data with trusted third-party service providers that help us operate our business and provide our services.
These providers may include services for:
Customer relationship management (CRM)
Cloud hosting and infrastructure
Email and communication
SMS and telecommunications
Artificial intelligence and automation
Payment processing
Analytics
Security and fraud prevention
We only provide third parties with access to personal data where reasonably necessary for the relevant service or business purpose and subject to appropriate contractual or legal safeguards where required.
Some of our service providers may process personal data outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we will use an appropriate legal mechanism for the transfer where required, such as an adequacy decision or Standard Contractual Clauses (SCCs).
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, to comply with contractual requirements, or to satisfy legal, accounting, security, or dispute-resolution requirements.
Where REKUVE processes data on behalf of a business customer, retention may also be determined by the customer’s instructions and applicable contractual requirements.
When personal data is no longer required, we may delete or anonymize it in accordance with applicable requirements.
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable law, you may have rights including:
The right to access your personal data
The right to correct inaccurate or incomplete personal data
The right to request deletion of personal data
The right to request restriction of processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where processing is based on consent
To exercise applicable rights or ask questions about our processing of personal data, contact us at hello@rekuve.com.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Our website may use cookies and similar technologies to operate the website, understand website usage, improve performance, and support security.
Where required by applicable law, non-essential cookies or similar technologies will only be used after obtaining the appropriate consent.
Our website or services may contain links to third-party websites, services, or platforms.
REKUVE is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
REKUVE’s services are intended for businesses and are not directed to children. We do not knowingly collect personal data from children through our website or services.
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
When we make changes, we will update the ‘Last updated’ date at the top of this Privacy Policy.
If you have questions about this Privacy Policy or how REKUVE processes personal data, please contact:
REKUVE
Email: hello@rekuve.com
Website: https://rekuve.com